Shipping Policy

1. Abu Dhabi Same-Day Delivery: For customers located within Abu Dhabi, we offer same-day delivery services. Orders must be placed before 4:00 pm to qualify for same-day delivery. Orders placed after this time will be delivered the following day.

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2. Delivery Outside Abu Dhabi: For deliveries outside Abu Dhabi, we require a minimum of one day advance notice. This allows us to prepare your order and ensure timely delivery to your desired location.

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3. Delivery Timeframes: Our delivery timeframes may vary depending on the recipient's location and traffic conditions. While we strive to deliver your order promptly, please note that unexpected delays may occur due to factors beyond our control.

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4. Delivery Charges: Delivery charges vary depending on the delivery location. You can view the delivery charges after adding the item into the cart.

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5. Special Occasions and Holidays: During peak seasons, such as holidays and special occasions, we recommend placing your order well in advance to ensure availability and timely delivery.

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6. Recipient Availability: It is important to ensure that the recipient is available to receive the delivery at the specified address. 

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7. Customer Support: If you have any questions or concerns regarding our shipping policy or the delivery of your order, please feel free to contact our customer support team at +971502562835. We are here to assist you with any inquiries you may have.